Refund policy

At Namaste Sisters, we strive to provide our customers with the best possible shopping experience. We understand that sometimes you may need to exchange or return an item, and we want to make this process as easy and convenient as possible. 

1. EXCHANGE POLICY:

• Since all our products are made to order, we do not offer an exchange.

In case of Alterations :

• We offer ONE free alteration for our products. Additional alterations will be charged separately.
  
• Freight Charges: All shipping costs for exchanges are to be covered by the customer.
  
• Custom Orders: Please note that we do not accept exchanges or returns on custom orders, as they are made to individual specifications.

2. RETURN POLICY:

Please note that all sales are final, and we do not offer returns or refunds. We recommend carefully reviewing your order before completing your purchase.

If you have any questions or concerns about your order, feel free to contact our customer support team, and we'll be happy to assist you.

If you have any questions or concerns about our Exchange and Refund Policy, please do not hesitate to contact us via email at namasteesisters@gmail.com or message our customer care at +91 7304827077  from Monday to Saturday, between 11:00 AM to 6:00 PM (IST).